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Ontario|Small Claims Court
Starting the Lawsuit
540 When can you sue? There are many reasons why people start lawsuits. Generally, you can sue a person for violating your legal rights if you suffered a loss. This includes: if someone breaks an agreement; if someone damages your personal property; if someone owes you money or; if someone causes you to suffer a physical injury.
If you believe that you have a real reason to start a lawsuit, it may be necessary to go to Small Claims Court. Before you do, however, you should consider trying all reasonable steps to resolve the problem. Going to any court, even Small Claims Court, takes time and money.
Some possibilities of solving problems without going to court may be to speak with a manager or business owner about your problem, or write a letter of complaint requesting a repair or refund, or contact the Ministry of Consumer and Commercial Relations to see whether they can assist in resolving the difficulty. Keep a copy of any letter that you write, because you may be able to use it if you have to go to court.