Canada's Free Legal Information Resource

Testimonials

In the News

 

Excerpts from over 4,500+ Letters of Commendation from Municipal, Provincial, and Federal Government Offices


"The Peel Regional Police recognize that the information contained within these pamphlets could be of significant benefit to persons seeking legal information. There are many citizens that attend the various police facilities with the region of Peel that would benefit fromyour service. The Peel Regional Police Service would be pleased to display the Legal Line brochures in our facilities."

Sergeant Dennis M. Falcioni
Officer in Charge, Crime Prevention Services
Peel Regional Police


"We gave 1000 Legal Line guides out last year and need another 700! It is a great item for EI claimants whose main purpose is to be looking for work. It is definitely a great resource."

Helen Spielman
Resource Centre
Human Resources and Development Canada


"The majority of our clients are people who are unrepresented, who do not qualify for legal aid but are in need of legal assistance. Your pamphlet has been an invaluable resource to these people."

Michele Brett
Information and Resource Coordinator
Ministry of the Attorney General, Family Court Division


"We have been a user of your Legal Line Guide for sometime. The lawyers in our office are members of the Canadian Forces and are the legal advisors to the Crown. With our office located in a Defence establishment, we have many military members dropping in with questions of a personal nature. As our lawyers are not allowed to assist these individuals, I provide them with a copy of your guide."

K. Gautreau
Office of the Judge Advocate General


"Legal Line information, 24 hrs. a day! What a wonderful brochure! There are numerous people attending our Headquarters and Districts on a daily basis seeking information and guidance with regards to their everyday lives. Legal Line is definitely a wealth of information for them."

Alice Windsor #5153
Records & Inquiry Bureau
York Regional Police


"I was searching the web for resources for my clients. I think the Legal Line service provides easy to read, understandable info for the layperson."

Vicki McMullen
Asst. Victim Services Manager
MADD Canada


"I immediately understood the value of this resource tool for my clients. I took as many copies of the guide as I could carry to leave with my fellow employment workers and case managers, for distribution to our Ontario Works participants."

Pat Houghton
Employment Counsellor
City of Hamilton, Social & Public Health Services


"I think it is a helpful site for small business owners seeking general legal information."

Susan Mladenovich
Treasurer
Durham Home and Small Business Association


"I think the service is amazing. It helps my clients get the legal information that they may need in any situation."

Shelley Gorgerat
Family Service Worker
The Salvation Army


"Our patrons are always pleased when we give them this one stop shopping guide to legal information."

Raya Azoulay
Librarian
North York Central Library


"Excellent resource for my clients… will provide guide as a resource to clients having legal concerns/questions."

Karen Forrest
Mental Health Nurse
Department of National Defence


"We are a community based non-profit organization helping people with mental health difficulties. During the course of our work it has been our experience that legal issues arise fairly often and your guide has been referred to and found to be very helpful."

Wayne Eric Doyle
Community Support Worker
Canadian Mental Health Association


"On a daily basis our office serves many clients that are in dire need of legal help and/or information to help them with difficult situations in their day-to-day life… we have found that your poster is very helpful."

Sabrina R. Ellis
Senior Secretary
Crown Attorney's Office, District of Parry Sound


"Access Toronto receives may calls from people looking for legal advice and assistance. We are public information for the City of Toronto and have always had your number in our database to give to people and we frequently refer people to the line for legal information."

Chris Chandler
Information Liaison Officer
The City of Toronto


"There are many people out there with all kinds of legal questions but are afraid to call a lawyer. Reasons may vary from costs, trust or uncertainty. Your service provides a potential client with a little insight or food for thought before deciding to pursue legal action."

F. Delio
Police Constable (482) 42 Division
Toronto Police Service


"I am requesting free guides. I find them informative and useful when dealing with the public, as we receive numerous requests regarding legal information, and your Guide is an excellent resource."

Detective Dan Webber
North Bay Police Service


"I obtained a copy of Legal Line from a client who got it from an English as a Second Language class he attended. The more I reviewed it, the more I am amazed at how well thought out, comprehensive and resourceful it is."

Eva Wilkinson-Knight
Senior Facilitator
Centre for Foreign Trained Professionals & Tradespeople


"I discovered.. Legal Line.. a few weeks ago, by accident, and was thrilled that there was such a document in existence. I was.. thrilled for the customers who come to me on a daily basis, so thirsty for information on things, on which I have no information at all. It appears that you have done considerable research before printing this document, as every single bit of information is of value."

A. Hoyte
Ministry of the Attorney General, Family Court Office


"The service seems precise and accurate. We give weekly seminars on educational topics… the idea is to make the public more self-reliant and more aware of the possible options they have when seeking help for their problems. The Legal Line Guides .. provide another tool in this process."

Constable Alex Fraser
Peel Regional Police


"I feel that your "Legal Line Guide" is a tremendous tool for Ontario residents and businesses alike. It is also a very valuable guide for those in other provinces as well."

Robert H. Woodman CFE
President
Berkeley International Intelligence Inc.


"On behalf of our sales team at Royal LePage/Johnston & Daniel Division, I would like to commend you on a very impressive information pamphlet. The user-friendly format, quality and content superceded our expectations. I am confident our vast client base will find this inventive tool both helpful and informative."

Catherine Moore
Vice-President
Royal LePage Estate Services Ltd.


"We at Victim Services have found the document to be a most useful resource. A copy is at each desk as a resource for staff and volunteers. We had an occasion recently whereby we were able to access a lawyer through Legal Line for a victim involved in an extremely serious domestic violence situation. We were able to use Legal Line to connect her with an experienced, knowledgeable lawyer who was able to have the court order withdrawn. It is a pleasure to work with you. Your enthusiasm for and knowledge of your product is truly inspiring."

Lynda Vickers
Executive Director
Victim Services Program of Toronto, Inc.


"Congratulations to your organization on the publication of the Legal Line Guide received in our office. We were very impressed with the comprehensive categories and supporting contact numbers. Thank you for the opportunity to benefit from your publication."

Gail Scala
Communications Manager
Special Investigations Unit


"The feedback we have received from women using your services has been exceptionally positive, women have stated that lawyer referrals have been helpful and the fact that your service is accessible 24 hours/day is critical to their process of gaining information and knowledge about the law.. Your service reduces the barriers women face in finding appropriate legal assistance. Thank you for your invaluable efforts and support in assisting us to work with women in conflict with the law."

Laurie Charlton, M.S.W.
Drug and Alcohol Program Worker
Elizabeth Fry Society


"Legal Line…will be a definite asset for clients, especially low income, looking for general legal information."

Lynne Lessard-White
Client Services Advisor
Ministry of Northern Development and Mines


"I came across Legal Line… while looking for legal resources for a patient. I have found this to be an excellent resource which provides basic legal information on a level understandable by a layperson."

Richard Hundert
Social Worker
Trillium Health Centre


"I recently obtained one of your Legal Line guides, and have found it invaluable."

Constable Laurel Barnett
Halton Regional Police Service


"We have found the guides to be well received... The public seems to particularly like the breakdown of components of the law and find it less intimidating than the old Dial-a-Law brochures from a few years ago."

Joan Girot
Government Document Librarian
Richmond Hill Public Library



"We have received a copy of this Guide.. and think that it is an excellent publication. This publication will be most beneficial to those clients who require general information regarding legal issues as opposed to actual legal advice."

Deborah Lockey
Area Office Administrator
Legal Aid Ontario


I have called and logged on to access the information offered. The topics I chose were presented clearly, professionally and completely. I feel that this service is invaluable to the public to obtain legal information."

John Starzynski
Volunteer Executive Director
Ontario Bar Assistance Program



"We are co-located with Ontario Works and both our clients and Ontario Works clients would find Legal Line to be of excellent service."

Sharon Charlebois
Employment & Insurance Officer
Human Resources Development Canada


"We feel that the availability of the Legal Line Guide... would be of great benefit to our clients."

Hugh Osler
Executive Director
The Salvation Army


"The YWCA of Greater Toronto serves over 33,000 individuals each year and we would like to distribute these handy brochures out to more of our clients."

Elsie Nisonen
Manager of Executive Office and Communications
YWCA of Greater Toronto


"Congratulations on your Legal Line initiative.... Since we have the common goal of assisting the public to become more knowledgeable about the law, we are happy to contribute to this worthwhile project."

Donna Martin Sidey
Legal Counsel, Inquiries
Ontario Securities Commission


"...we plan to provide clients with links to other sites that provide relevant information. We have decided to create a new link with your Web site..."

James Truman
Project Coordinator
Ministry of the Attorney General


"Legal Line is definitely an invaluable service."

Mary McConkey
Customer Service Representative
Government of Ontario


"I thought it would be a great resource guide for members of the public and businesses who utilize our centre."

Mary Ellen Cote
Client Services Advisor
Government of Ontario

"Local Justice of the Peace showed me a copy of his Legal Line Guide and I realized that it was a great resource. We are constantly receiving inquiries from the public concerning acts we don't deal with on a day to day basis."

P/C Hal Lewis
Court Officer
Ontario Provincial Police

"Our Social Workers will use these guides in order to assist youth with their questions while in custody. They will also provide other youth with the guides for their use upon discharge in the community."

Suzanne Hastings
Deputy Superintendent - Programs
Ministry of Correctional Services

"Legal Line is an excellent resource for everyone. The categories of information listed are well organized and easy to access. Information in the voice system is clear and easy to understand."

 


Shawnne Soong
Manager, Employee and Resources
Canadian Red Cross


"I would like to take this time to commend you and all parties that were involved in making the free Legal Line a reality. It is really refreshing to see a service like this take form and continue to move forward."

Dwayne Culbard
Probation and Parole Officer
Ministry of Correctional Services

"This is an excellent service for clients who do not have the financial means to hire a lawyer for general questions."

Colleen Ford
Administrative Support
Ministry of Community, Family & Children's Services


"Legal Line, in my opinion, has taken the initiative to prepare easily accessible legal information to the public... Legal Line is not only providing invaluable information to those who presently need information, but also providing a service to those who may need it now or in the future."

The Honourable Mr. Justice Marvin A. Zuker
Ontario Court of Justice


"Your Legal Line guides would assist individuals and increase their understanding when it is proper to seek legal advice."

Walter Zaverucha
Land Registry
Ministry of Consumer and Commercial Relations


"Service is great resource for clients and professionals."

Kate Terry
Probation and Parole Officer
Ministry of Pubic Safety and Security


"Thank you for taking the time to conduct an interview with CBC Radio... We are informing our listeners about the free service you provide... "

Paul Morralee
Announcer/Operator
CBC Radio


"...the Guides would be most useful to the public who use the courthouse. The categories were very extensive with much valued information."

Marie-Anne Kelly-Lalonde
Manager of Court Services
Ministry of the Attorney General

"I work for the Department of National Defence and I am writing to request... your Legal Line info guide... people are very impressed with the information that is available in the guide."

M.W. Thomas
Chief Clerk
Department of National Defence


"I think the service is great and I would love to have your guides... they would help our organization in educating the public."

Susan Walker Ing
Manager
Small Claims Court


"This Guide will be a very useful tool to refer individuals who have legal concerns."

Jacqueline Meyer
Inquiry Service Representative
Ontario Human Rights Commission


"The free guides will be handed out to our clients who are in need of knowledge about laws and how it affects them."

Andrea Drepaul
Client Service Representative
Government Information Centre


"The Legal Line pamphlet is an excellent reference tool and is quite a popular item with the public!"

Carole Larche
Client Services Advisor
Government of Ontario


"We have ordered the Legal Line publications in the past for our office. Our clients find them very useful and we seem to go through them fast."

Stella McEwan
Client Services Advisor
Government of Ontario


"The Law Society has... assisted in Legal Line's development... I am pleased to see that Legal Line will be launching soon."

Gemma Zecchini
Director of Change Integration
The Law Society of Upper Canada


"I am pleased to advise you that the staff in the Customer Service Centre were quite excited by the prospect of having another resource to provide to our customers seeking legal information."

Maggie Carpenter
Membership Services, Customer Service Centre
The Law Society of Upper Canada


"It was a pleasure to receive the supply of Legal Line pamphlets that you provided to the Toronto Police Service... I am sure that both our employees and the public will benefit greatly from the availability of the Legal Line pamphlets."

Detective Sergeant George H. Cowley, LL.B.
Toronto Police Service