2020/21 Legal Line Traffic Statistics

Legal Line answered 10.3M website and telephone questions in 2019,
and 11.3M in 2020

Demand for help has increased 14% first half of 2021;
At this rate, Legal Line will answer over 13 million questions this year.

7 Shortcomings of Google Analytics (*scroll down)

Monthly Statistics Reported by Fullhost.com

2017 web stats

Stats pg 2

Google Analytics

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Stats pg4


7 Shortcomings of Google Analytics *


* Source:  There are thousands of articles explaining the 24 most troublesome shortcomings of Google Analytics. We simplified the top 7.



1.  Google samples data

Google only uses a small sample of data to extrapolate what they believe is happening with a site.  Although this is not a problem with small low traffic sites, it is far less accurate for large traffic popular sites.  This results in statistics such as the number of users and page views being underreported by Google up-to 35%.

2.  No JavaScript, no data

Any visitor who has JavaScript disabled is going to be invisible to Google Analytics.

3. Traffic sources inaccurate:

(i) Keyword data is hidden for those using Firefox, Chrome Omni box, and those logged into any Google product (60% of keyword data is not provided).
(ii) Referral traffic refers to visitors who came from other websites. But in practice, it often includes traffic from social media, email and in some cases, traffic from one page on your site to another. So, it is impossible to know with accuracy where users are coming from.
(iii) Direct traffic is defined as “All traffic for which a referrer wasn’t specified”, which is a catchall and produces weird results.

4.  No cookies, no data

Google needs cookies to read data. If the visitor’s computer rejects cookies, it can’t be included. Also, if visitors clear their cookies, they will be recorded as a new user.

5.  Different user same device, recorded as one visitor

This results in low numbers for those accessing the website from shared computers, such as at offices, libraries, universities, etc.

6. Different device, same visitor.

If someone accesses website from a desktop and a cell phone, it will record as two visitors.

7. No real-time capability

Google does not have the astronomical computing power it would take to track all activity on the Internet.



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