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About Us

 

• We answer 32,000 enquiries every day

• 43 million answers to date

Legal Line is a Federal not-for-profit organization providing access to Canadian laws since 1993. Educating the public about the law is a necessary step in advancing access to justice. We provide easy-to-understand legal answers, written in plain language.

Our 1,600 answers give people the power and confidence they need to make informed decisions that affect everyday life. The information is organized under 42 areas of law, allowing people to easily zero-in on the specific answers they need.

After our Users read the answers relevant to their issue, those who need further help are referred to lawyers, government offices, and other professionals who are experts in the exact topic in question.

25 year

Fast Facts

    • Over 1,600 legal answers
    • Information covers Federal, Provincial and Territorial laws
    • Answers organized within 42 major areas of law
    • Answers provided in 107 languages
    • 32,000 questions answered every day  (9.3 million in 2017)
    • 24 hour telephone information line helped 600,000 callers (2017), and seamlessly rerouted those in need to ‘Live’ help
    • Free Guides and Flyers available in 24 languages (including Indigenous: Ojibwa, Cree, Oji-Cree and Mi’kmaq), and in Braille
    • Our 8,000 partners (government, corporate, agency, professional etc.) link to Legalline.ca, and also distribute over 4 million Legal Line Flyers and Guides annually to their clients
    • Thousands of relevant Links to valuable government and professional resources, organized by Area of Law and by Province
    • Our bestselling 700 page reference book, Your Guide to Canadian Law, now in its 8th printing
    • 340 consulate offices now participate in Legal Line’s Foreign Embassy Alliance Program (FEAP) providing legal help for Canada’s 250,000 new immigrants each year, in addition to 270 offices abroad helping the citizens of those nations to do business with Canadians
    • Our 710 legal experts help to keep the information accurate, while our Board of Advisors — all experts in their respective areas — assist in directing the future endeavours of Legal Line
    • December 2018, we will be uploading a Documents Library that will provide free downloadable template agreements and contracts

Funding

Since 2016, Legal Line has been a proud participant of the United Nations Sustainable Development Goals (UN SDG) action campaign. We have created specific objectives and systems to meet the Canadian public’s need for access to justice today and in the future.

Our social and economic sustainability objectives are:

  1. Maintain our services and materials as a Free Public Service;
  2. Expand and enhance the legal services we currently provide;
  3. Provide our Users with access to professional services on their exact issue;
  4. Enable the providers of relevant professional services to connect with and help our Users; and
  5. Continue to expand our partnership with the legal industry, government, corporations, agencies, professionals and community offices across Canada.

We are excited to announce that as of January 2018, advertising and sponsorship has become available on Legal Line. This outsourced-funding model allows us to better serve our Users in need of referrals, and achieve our sustainable development goals without diverting government funds from other vital services, while still maintaining our services free to the public.

Having achieved our objectives, Legal Line is now poised for ‘Recognition of excellence in Public Service‘ by the United Nations Public Service Awards Committee in 2019.

 

Antree Demakos

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Antree Demakos, B.A., J.D.
Chief Information Officer, Legal Line
antree@legalline.ca

Canadian Best-Selling Author, and
Recipient of 4 Top Awards in Canada


The strongest healing powers in our world are LOVE and JUSTICE
(Antree Demakos)

 

Justice denied wreaks havoc downstream
(Ian D. Levine)

 

There is no justice without Access to Justice
(Chief Justice Beverley McLachlin)

 

All great things are simple. Many can be expressed in a single word: freedom, justice, honour, mercy, hope
(Winston Churchill)

 

 


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