AI in the workplace

Region: Ontario Answer # 8004

The use of AI in workplaces across Canada is increasing. Businesses are implementing advanced AI technologies that they then use for tasks such as employee monitoring, hiring, and job performance assessments. These AI tools objectively boost efficiency; however, they bring up privacy and fairness issues, especially for organizations’ employees. The Personal Information Protection and Electronic Documents Act (PIPEDA), is a federal act that sets out privacy obligations for businesses, including those using AI, particularly around consent regarding the collection, use, and disclosure of personal information. Some provinces have enacted their versions of PIPEDA, whereas others have not, usually because their employment statutes already address AI-related employee concerns regarding the protection and fair treatment of personal employee information.


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