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How do you collect unpaid rent from former tenants?

Region: Ontario Answer # 456

What is debt reporting?

Debt reporting enables landlords to report unpaid rent from former tenants to Credit Bureaus for the purpose of collecting the outstanding balance. The debt will show on the tenant’s credit report until it is cleared and the longer a debt is on a Credit Report, the greater the impact it can have. Landlords can report debts from the past six years.

Who can report rental debt to Credit Bureaus?

If a landlord wants to report a tenant to one of the credit bureaus, they can use a credit reporting service like FrontLobby . FrontLobby services landlords of all sizes, helping to simplify the process of reporting rental debt to the credit bureaus.

What information is needed to report rental debt to Credit Bureaus?

A landlord will need the debtors first and last names, email address, property details and date of birth (SIN may be used in addition to date of birth).

How to report unpaid rent to Credit Bureaus

Get started by signing up for a free account with FrontLobby , the process takes less than 5 minutes and landlords keep 100% of what they recover.

Help for Tenants

A criminal record will affect your ability to be approved for a residential lease. To erase your criminal record, learn more at Pardon Partners. It’s easier than you think.

If you are having financial problems, it may be difficult to rent an apartment or condominium. You can get help to clear your debt and repair your credit. For easy-to-understand debt solutions on your terms, contact our preferred experts 4Pillars and rebuild your financial future. With 60 locations across Canada, they will help you design a debt repayment plan and guide you with compassionate advice. No judgment. For help, visit 4Pillars or call toll-free 1-844-888-0442 .

If you are a Tenant, you can add your monthly rent payment to your credit report using FrontLobby. This can:

  • Contribute to improving your credit score (Renters have reported 33pts to 84pts jumps)
  • Help establish a positive credit history with a new rent tradeline
  • Improve your access to credit related rewards (better bank loans, credit cards, mortgage rates)

Help for Landlords & Property Managers

For legal advice and assistance with a residential tenancy and applications to the Landlord and Tenant Board, contact our preferred Landlord and Tenant experts Nicola (Nick) Giannantonio Legal Services .

If you are a Landlord or Property Manager, you can report rent payments to Credit Bureaus and screen Tenants using FrontLobby. This can:

  • Attract financially responsible applicants interested in building credit with their rent
  • Decrease rent delinquencies (Landlords have reported 92% reductions) and recover unpaid rent
  • Reduce Tenant turnover and improve monthly cash flow


FrontLobby Landlord & Tenant 456 ONFrontLobby Landlord & Tenant 456 ON


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