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Telephone Help-line

• Pre-recorded Answers,  24 hrs / day

• Live Help,  Monday to Friday / 9 – 5 p.m.

For people with no access to internet, or for those who may be disabled or illiterate, we provide the option of listening to our legal answers on our pre-recorded, 24 hour telephone help-line.

Callers have unlimited access to as many of the 1,600 topics as they wish, during the same call and may also skip from topic to topic, or repeat a topic. In order to use this telephone service, callers refer to their Telephone Guide which lists the ‘topic extension’ numbers, or if you are without a reference Guide just refer to the ‘topic numbers’ listed on this website.


‘Live’ Help
After listening to any legal answer, callers may press ‘0’ and their call will be transferred to a specific lawyer, government office, or other professional who is trained on that specific legal issue.

FREE Guides to Access our Telephone Service
Guides are available from any of our 8,000 participating provincial and federal offices and community organizations which act as our public distribution centres.

Order FREE Guides


  • Large poster size, 1m x 0.6 m (3′ x 2′)
  • Often pinned up on a wall for public use
  • Pre-folded like a map to fit brochure racks, 10 cm x 21cm (4″ x 8″)




FRONT – Most common legal questions and their Corresponding Extension Numbers so callers may listen to the answers, and then press ‘0’ and be transferred to an expert on that EXACT subject.



BACK – Government and Professional Resources

Order FREE Guides


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